
Securing Professional Expertise
The project manager
If you are engaged in new construction, we recommend you hire a project manager, who will ensure that all the necessary steps are taken, problems explored and resolved, and who will be the main contact person throughout every step of the project. It is the project manager to whom we think most of this resource information will be the most relevant. A project manager is key to any large project, particularly when the building committee is inexperienced and/or has limited capacity to manage the various stages of the design and development. An experienced and skilled project manager can be an invaluable asset to any project.
Role of the project manager
The project manager can take responsibility for activities in each of the main phases of the design and development process.
Here are some examples of key activities of the project manager.
Programming:
- Develop goals and objectives with the project committee and define key project tasks.
- Define roles and responsibilities of project team members and critical decision points
- Develop a business plan and/or facilities program with the project scope, budget, timeline estimates, resources, schedules and performance requirements
- Provide strategic advice, such as how to avoid peak bidding and building periods
Schematics/design development
- Arrange for the building committee and the architect to tour at least three child care facilities to observe and note what they like and do not like about each facility.
- Organize discussions among staff, parents and children to see what they like and dislike about your current facility, if you have one.
- Convene the building committee meetings and keep track of the discussion and decisions from the design meetings and design charrette exercise;
- Take and circulate minutes to all stakeholders on the building committee (and any others
- Monitor the preparation of the tender documents and solicit bids
- Ensure that the site feasibility study, soils testing (if necessary) and design details are completed.
- Secure a cost estimate from a quantity surveyor so you have some idea of what your costs will be.
Bid Documents/Awards/Construction
- Ensure that drawings are complete and clear for contractors to estimate time and costs of the proposed work
- Review the credentials and references of contractors and other professionals to ensure you have the right fit of trades people for your project and budget
- Develop contracts to ensure you get a quality product in a timely manner at the price you have agreed upon
- Maintain clear lines of communication with the planning committee designate and the contractors
- Monitor costs and change orders
- Limit and manage cost overruns along with scheduling during the construction phase
Occupancy and post occupancy
When the project is nearing completion the project manager should walk through the site with members of the building committee and the architect to:
- Inspect the site for any deficiencies that may need to be rectified
- Gather appropriate warranties and seek training for equipment such as security systems, kitchen appliances, etc.
- Handle any disputes on the costs or the quality of the final product
- Receive "as built" drawings for your files from the architect. (Note: these are relevant only to new construction or major renovations)
Questions when hiring a project manager
- What do you think are the most important aspects of developing a child care program?
- Give some examples of what makes you a good project manager
- Give three examples of how you keep a project budget in line, and how you keep the project phases on time and on budget.
- What tools do you use to track project progress?
- How do you communicate the project status to the project committee?
- What funding sources are you familiar with for building child care facilities?
- What are some standard cost efficiencies you implemented in past projects?
- How many child care centres or social service type programs have you project managed?
Resources:
"Understanding the Role of the Project Manager" by Michal Jaworski and Samantha Ip published in the Journal of Commerce: Serving Western Canada's Construction Industry:
The BC Management of Building Projects covers management of building-projects. It explains how owners, architects, engineers, builders and specialists interact to make building projects successful. Management of Building Projects distinguishes the characteristics of each stage of a project, from concept to completion, as well as the alternative contracting arrangements by which design and construction are delivered. A big picture approach explains how work and decisions in one stage are essential to the success of the next, and how decision-making depends on sufficient lead time for the supporting work.
The Manual can be adapted to each specific project; (see: Management of Building Projects: a Practice Manual for all lead roles from project concept to completion: TOC & Executive Summary) and can be ordered from the website http://www.bcprojectsmanual.com/or by e-mail to buildingprojects@apeg.bc.ca